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Salesforce
CRM, Service & Agentforce implementation partner
ACSA delivers Sales Cloud, Service Cloud, Agentforce and Marketing Cloud engagements — from first implementation through agentic AI rollout on the platform.
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ACSA works with a small number of technology partners, deliberately — chosen where deep delivery capability already exists, not to fill out a partner logo wall.
Technology Partners
Deep delivery where an agreement exists — Salesforce and Databricks.
CRM, Service & Agentforce implementation partner
ACSA delivers Sales Cloud, Service Cloud, Agentforce and Marketing Cloud engagements — from first implementation through agentic AI rollout on the platform.
Lakehouse, data engineering & ML partner
ACSA helps enterprises consolidate off legacy data warehouses onto Databricks and build the ML foundation that makes agentic AI initiatives possible.
Two Products. Two Enterprise Challenges.
ServiceCPQ turns your installed base into recurring revenue — quote parts and configured machines in minutes, automate warranty, and monetise every field alert. One platform, built for machinery manufacturers.
Jnanik AI builds enterprise generative AI applications that automate workflows, sharpen decision-making and streamline operations — for organizations pursuing AI-led digital transformation without compromising on security or data protection.
ServiceCPQ
ServiceCPQ turns your installed base into recurring revenue — quote parts and configured machines in minutes, automate warranty, and monetise every field alert. One platform, built for machinery manufacturers.
ServiceCPQ is an AI-native platform that unifies product configuration, service history and warranty terms into a single knowledge graph — so sales, service and warranty teams stop working from disconnected systems and start working from one source of truth.
Explore ServiceCPQServiceCPQ
Six Modules
Knowledge-graph-driven variant configuration for engineered, made-to-order equipment — quote complex, configured machines in minutes instead of days.
Conversational service quoting that moves from fault diagnosis straight to an accurate, priced quote — built for the technician or dealer who needs an answer in the field.
AI agents handle claims intake, adjudication and settlement, cutting a process that traditionally takes weeks down to hours — without losing the audit trail a warranty program needs.
Inventory optimization and pre-call quoting that gets the right part identified and priced before a technician leaves for the job site.
Telemetry-driven signals turn a failure warning into a proactive service offer — converting field data from a maintenance cost into a revenue opportunity.
An agent-assisted cockpit giving technicians step-by-step work guidance in the field, connected to the same knowledge graph driving quoting and warranty.
Built For
Heavy equipment & construction, mining, industrial equipment, welding equipment, HVAC/compressors/pumps, semiconductor equipment, medical equipment, and oil & gas equipment manufacturers.
How We Engage
One accountable team from strategic direction to continuous improvement—with clear ownership at every stage.
Stage 01 · Direction
We turn business priorities into a practical transformation path—before delivery begins.
What you leave with
A decision-ready roadmap
Work with ACSA
Whether you want to collaborate with our team or explore a product for your enterprise, let’s start with the outcome you need.
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