Case Studies

Real Challenges. Practical Solutions.

Explore how ACSA helps global organizations solve complex business problems with the right technology, expertise and a customer-first approach.

Case Study

ECC to S/4HANA Migration

Leading manufacturer of semiconductor lithography materials based out of the USA. Global supplier to OEMs of mobile phones, car electronics, space electronics, avionics and personal computers. Using SAP ECC ERP for business operations in financials and supply chain areas.

01 / 03

Where It Started

The Challenge

SAP ECC 6.0, EHP 2 landscape is getting out of support.
Lack of support for bugs and issues in ECC version.
Business expansion plans dependent on S/4HANA platform.

02 / 03

What We Changed

The Solution

PoC to do technical migration from ECC to S/4HANA 1909.
Pre-migration activities completed on time for FI, CO, SD, MM, PP modules.
Post-migration checks carried out, test cases completed and offered to User Acceptance Test.

03 / 03

What Moved

The Business Benefit

Business team is trained on S/4HANA features and advantages.
Business team gained view of S/4HANA advantages and benefits.
S/4HANA features like advanced ATP, Credit Control, Business Partners were understood by decision makers.

Case Study

ERP Selection Advisory — Quotation to Cash

Leading manufacturer of telecom equipment. Global operations across Europe, APAC and USA. Currently on SAP ECC for core business operations along with 25 different point solutions, all integrated using PI/PO.

01 / 03

Where It Started

The Challenge

Business users were not happy with current SAP ECC set up. Did not meet changing business expectations.
Needed a system to address dynamic supply chain decisions.
Option to go for brownfield, greenfield migration to S/4HANA or an alternate ERP.

02 / 03

What We Changed

The Solution

KPIs identified relevant for customer business scenario within QTC (Quotation to Cash) cycle.
Workshops conducted to gather specific business pain points and correlate with the KPIs.
Overall roadmap and recommendations presented comparing with industry benchmark KPIs.

03 / 03

What Moved

The Business Benefit

Business team can visualize the various options available at hand.
Business team can compare cost and benefit for each ERP selection.
Leadership team can look at roadmap for digital transformation.

Case Study

CRM ELM Development

Leading manufacturer of speciality plastics based out of the USA. Handles fabrication and specialised services for customers across the globe.

01 / 03

Where It Started

The Challenge

SAP ECC with CRM 7.0.
CRM business users needed end of life management tool.
Custom report development is needed to address special requirements.

02 / 03

What We Changed

The Solution

Workshops conducted to understand the business requirement.
Report download program developed with custom fields.
CSV file upload program created to upload corrected data.

03 / 03

What Moved

The Business Benefit

Business team enabled with real-time data for decision-making.
Ease of use for report extraction.
Visibility across the organization regarding end of life / expiry date.

Case Study

Training Need Analysis and Delivery

Leading manufacturer of electronics components, headquartered in the US. Implemented SAP S/4HANA 1909 for Finance, Supply Chain and Production activities.

01 / 03

Where It Started

The Challenge

Users were not familiar with usage of Fiori apps.
New functionalities of S/4HANA were not explored.
Slow pace of adoption of new S/4HANA system across finance and logistics users.

02 / 03

What We Changed

The Solution

Workshops conducted with Finance and Logistics leadership team and key users.
Tailor-made training program focusing on usage of app, logic used in the derived figures.
Delivered training remotely with best-in-class trainers.

03 / 03

What Moved

The Business Benefit

Business users started using the standard Fiori apps.
Reduction in offline excel reports, higher adoption of SAP standard Fiori app based reports.
Higher acceptance of data values shown in the reports.

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